FAQ
Here are the answers to the question we're asked most frequently. If you can't find your answer or for anything else, please drop us a line at care@veganwear.shop - we're here to help!
Is everything in here ethically made?
Yes, 100%. We are deeply committed to ensuring that our clothing is produced ethically, boasts exceptional quality, and remains a lasting companion in your wardrobe.
This is why we make sure that every tee is spun in a WRAP-certified facility and printed using zero-waste ecological inks. And of course, delivered to you in plastic-free packaging.
How does my order help the animals?
Every order placed with us helps a sick or wounded animal. We donate to charities dedicated to protecting and improving the lives of working or rescued animals and give people in the developing world the opportunity to work their way out of poverty.
Where do you ship?
We ship to most places on planet Earth.
Unfortunately, due to delivery restrictions, we are not yet able to post orders to […]
How long it takes you to dispatch?
We are able to send out most orders within 3 business days.
Are you dependable?
We want to make sure you have the best shopping experience and love every item we send you. Please get in touch of you have any issues and we'll do our very best to fix them or we'll refund you in full.
Are my payments secure?
VeganWear.Shop only uses 100% safe payment gateways from the safest and most reputable providers like Shopify Payments, Google Pay, Apple Pay and PayPal.
When will my order reach me?
Once your order is in the post, it will typically be with you within:
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1-2 business days | 3-5 business days | 2-4 business days |
How much is shipping?
It depends on your location, the number of items and whether you select standard or express shipping. Have a look at the table below.
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How do I return or exchange an item?
Your items will be printed to order, so in order to help us keep our zero-waste, environment-friendly commitment, please make sure they are the right size before purchasing by checking our sizing guides. Please get in touch if you need further advice.
Therefore we do not offer returns, but we are happy to provide a one-time size exchange within 30 days of your order.
Something else?
Drop us a line or check that nifty icon in the bottom-right corner to chat with us.